01
From question to accountable work
A conversation can become a ticket without copying the customer story into another tool. The thread, customer record, and resolution stay together.
Help desk
Help desk software that keeps the conversation connected.
Turn customer requests into accountable work with tickets, priorities, ownership, and resolution states that stay linked to the conversation.
In developmentInboxLapp
One connected customer workspace
At a glance
- Tickets linked to conversations
- Priority and ownership
- Resolution history
Start with live chat and a shared inbox today. Add AI, knowledge, and automation as they become available for your workspace.
02
Make priority visible
Set priorities, ownership, and due dates so the team knows what needs attention now and what can wait without relying on memory.
03
Close the loop
Resolution states and follow-up history make it clear what was done, by whom, and what the customer was told. That is the foundation for reliable reporting later.
Common questions
Good to know.
Straight answers about setup, data, and what is available today.
Are tickets available now?
Help desk and ticketing are in development. The live chat, shared inbox, and customer context foundation is available today, and ticketing will build directly on it.
Where does customer data live?
Every workspace is isolated with PostgreSQL row-level security and server-side authorization. Session tokens are opaque and hashed, and security-relevant changes are recorded in the audit trail.
Is there a free trial?
You can start with a free workspace and no credit card. Paid plans and additional limits will be introduced as the platform moves beyond its current phase.
Keep exploring
Bring every customer conversation into one place.
Start with live chat. Add the rest as your team grows.