Live chat
Talk to website visitors in real time, capture the context behind every question, and hand the conversation to the right teammate without leaving your workspace.
Available nowInboxLapp
One connected customer workspace
At a glance
Start with live chat and a shared inbox today. Add AI, knowledge, and automation as they become available for your workspace.
01
A shopper comparing sizes, a trial user stuck on setup, or a client looking for an invoice should not have to find a contact form. InboxLapp puts a fast, branded conversation exactly where the customer already is.
02
The conversation carries the page, visitor identity, and history into the inbox. Agents can answer the actual question instead of asking the customer to repeat themselves.
03
Messages and customer records persist in PostgreSQL. Refresh, reconnect, or hand the thread to another teammate without losing the sequence or duplicating messages.
Common questions
Straight answers about setup, data, and what is available today.
Yes. Configure the greeting, colors, position, and which pages display the widget from your property settings. The widget is rendered in an isolated iframe so your site styles stay untouched.
Yes. The launcher and conversation panel are responsive, and the widget can use the full viewport on smaller screens.
Availability and offline capture are part of the messaging roadmap. The inbox already stores the conversation, so a visitor message is not lost while your team is away.
Keep exploring
Start with live chat. Add the rest as your team grows.