01
A consistent experience across channels
The customer should not have to restart the story when they move from chat to email. The conversation, identity, and context should follow them.
Omnichannel
Every channel, one conversation layer.
Bring live chat, email, and messaging channels into one customer history and one support workflow, without rebuilding your operation for each channel.
In developmentInboxLapp
One connected customer workspace
At a glance
- One customer history
- Channel-aware routing
- No duplicated threads
Start with live chat and a shared inbox today. Add AI, knowledge, and automation as they become available for your workspace.
02
One workflow for the team
Agents should not learn a different queue, assignment model, and reporting system for every channel. The same inbox and customer context should apply.
03
Add channels without restarting
The platform is designed around a normalized conversation layer. Website live chat is available now; additional channels arrive only when they are genuinely configured.
Common questions
Good to know.
Straight answers about setup, data, and what is available today.
Which channels are available now?
Website live chat is available now. Email and messaging integrations remain in development and will not be shown as connected until they are configured.
Will channel history be combined?
The design goal is one customer conversation history across channels so agents can see what happened before without stitching together separate tools.
Is there a free trial?
You can start with a free workspace and no credit card. Paid plans and additional limits will be introduced as the platform moves beyond its current phase.
Keep exploring
Bring every customer conversation into one place.
Start with live chat. Add the rest as your team grows.