01
Protect the activation moment
A trial user stuck on SSO or invitations is close to giving up. A quick answer in the product moment can save the account before a ticket becomes churn.
SaaS
Support that keeps trial users moving.
Answer onboarding questions, preserve the context behind every blocker, and route the right issues to support and success without another disconnected tool.
Available nowInboxLapp
One connected customer workspace
At a glance
- Onboarding questions answered fast
- Context for support and success
- One shared queue
Start with live chat and a shared inbox today. Add AI, knowledge, and automation as they become available for your workspace.
02
Connect support to the customer story
Plan, workspace, and conversation context belong beside the message. Agents should not have to ask a customer to explain their setup from scratch.
03
Hand off without dropping the thread
When a question needs success or engineering, the conversation can move with its context. The customer stays in one thread while the team collaborates.
Common questions
Good to know.
Straight answers about setup, data, and what is available today.
How long does it take to get started?
Create a workspace, add a property, and paste the widget script into your site. Most teams can see their first real conversation within a few minutes.
Can we scope access by workspace or property?
Yes. Roles and property access are enforced on the server, so teams can keep customer conversations limited to the right people.
Is there a free trial?
You can start with a free workspace and no credit card. Paid plans and additional limits will be introduced as the platform moves beyond its current phase.
Keep exploring
Bring every customer conversation into one place.
Start with live chat. Add the rest as your team grows.